By: Andrew
Some fascinating insights here, thanks for sharing. Regarding multi-factor authentication not being a barrier to signing up, do you have an understanding if this about broadly multi-factor...
View ArticleBy: Roger Moore
It's like your team have ran out of meaningful things to do. Adding account functionality is up there with the navigation mess you began to create a few years back. Accessing a universal credit account...
View ArticleBy: Maxwell Riess
In reply to Andrew. Hi Andrew, great to hear the blog post was of interest. I think that both of the explanations you suggest are relevant here, however I probably wouldn’t draw general conclusions...
View ArticleBy: Jack Hale
This is a great blog with some really interesting stats, thanks for sharing - I was wondering if you could share some more information about the questions you asked around "whether users would be put...
View ArticleBy: Daisy Wain
In reply to Jack Hale. Hi Jack, In terms of the funnel analysis - I was looking at the quantity of consented users who made it through each stage of the registration journey, so it was possible to see...
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